Omnichannel
Be available for your customers whatever channel of communication they choose.
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Live Chat
Be available for your customers in an instant.
Call Center
Make it easy for your agents to provide exceptional voice service with an intuitive.
AI Chatbot
Revolutionize your customer service with AI and chatbots.
Voice Chatbot
AI-powered bot that provides intelligent answers to customer queries.
Ticketing
A powerful ticketing system to easily manage customer service requests
Analytics
A comprehensive reporting and analytics tool to measure and monitor service performance.
Government
Building a smart government and promoting the digital transformation of government affairs
Finance Service
AI drives business growth and creates customer focused financial advisors
Retail&eCommerce
Comprehensively enhance marketing transformation and service experience of consumer goods enterprises
Healthcare
Create secure, personalized patient experiences with advanced security measures, fostering proactive health
Beijing Metro
Based on 96123 intelligent voice robot, the management efficiency and benefit are improved
Beijing Customs
ntelligent customer service 7 * 24 service, automatic response
CEBBank
Udesk improves customer service with automated processes and intelligent routing.
Watsons
Udesk enhances customer management, boosting satisfaction and efficiency.
Chow Tai Fook
Estee Lauder
AI-driven platform elevates customer service, garnering positive reviews and boosting performance.
J&T Express
ExxonMobil
Udesk streamlines inquiries, enhancing efficiency and satisfaction through standardized SOPs
HILTON
Udesk provides multilingual support, with a robot handling common queries to reduce human workload.
3M
Udesk streamlines outbound calls with 30+ scripted sets for screening and notifications.
Dyson
Udesk resolves 50%-60% of requests within 10 minutes, saving over 80% in manpower costs.
Schneider
Al Robot integrates a full range of product materials to create an integrated intelligent service
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