The best AI chatbots: ChatGPT and 13 alternatives for different use cases

Article Summary：ChatGPT is only one example of an AI chatbot. Find the best AI chatbot for your needs.

Chatbots, like ChatGPT by OpenAI, have surged in popularity since November 2022. They make tasks easier for 77% of AI users worldwide, offering various functionalities. However, ChatGPT isn't tailored for all uses. Explore other top AI chatbots in 2024.

What are AI chatbots?

AI chatbots are computer programs that simulate human conversation through text or voice. They are designed to interact with users in a natural language, providing information, answering questions, and engaging in conversations. AI chatbots utilize machine learning (ML) algorithms, natural language processing (NLP), and deep learning techniques to understand user inputs, generate relevant responses, and learn from interactions over time.

AI chatbots, such as ChatGPT and Google Bard, use natural language processing to power a large language model (LLM), which can generate everything from text and images to music based on a user’s prompt.

AI chatbots that use intent models GPT-3 and above are forms of generative AI, meaning they can take in a large amount of data and create the text, images, audio, and synthetic data it “thinks” the user wants to see.

Best AI chatbots at a glance

• Content generation and summarization: ChatGPT, Jasper, ChatSonic, Bard, copy.ai, HuggingChat, ZenoChat
• Customer service and CX: Udesk
• Browsing the web: Bard, Bing, Perplexity
• Translations: Bard, ChatGPT
• Entertainment: MY AI, Character.AI, Replika, Pi
• Education: Khanmigo, Socratic by Google
• Mental health: Woebot
• Research: You.com
• Conversation: Character.AI, Replika, Claude
• HR and recruitment: Ideal
• Coding: ChatGPT, Amazon CodeWhisperer
• Social media: My AI
• Data collection, analysis, and visualization: Bing, Rose AI
• Graphics: Bing, Jasper, Character.AI, ChatSonic
• Task handling: HuggingChat, Claude
• Marketing: ChatSpot
• Sales: Certainly, Claude

14 of the best AI chatbots for 2024

01 Udesk

Best AI chatbot for customer service

When it comes to the best AI chatbot for customer service, Udesk’s AI Chatbot is the clear choice. Our chatbot is designed to help your business resolve up to 70% of customer queries with unparalleled accuracy and trustworthiness.

Powered by large language models (LLMs) from OpenAI and Udesk's proprietary technology, AI Chatbot reads existing support content like knowledge bases to provide customers with safer, more accurate answers than any other AI chatbot on the market. Without specific training, Udesk's AI Chatbot can achieve a direct response rate of over 50% and a correctness rate of over 90%.

A few other ways Udesk's AI Chatbots help deliver exceptional customer experiences include:

• Resolving customer issues over any channel without a human ever getting involved
• Directing customers to help center articles to enable them to better self-serve
• Speeding up resolutions by gathering context from customers
• Handing conversations to the right agent when a human is needed
• Boosting sales, such as by sending a customer with a loaded shopping cart a discount code

Take our AI Chatbot for a spin—for free—to see how it can work for your business.

02 ChatGPT

Best multi-purpose AI chatbot

ChatGPT, developed by OpenAI, is a versatile AI chatbot that gained immense popularity in late 2022 and early 2023, captivating global attention within days for its ease of use and human-like responses.

Users simply type out a prompt and receive a relevant, coherent output. ChatGPT performs various tasks like answering questions, offering recommendations, summarizing text, coding, and even translating languages.

OpenAI offers two models for its platform: OpenAI GPT-3 and GPT-4. Both are user-friendly and deliver great results. OpenAI GPT-4 stands out for its extensive training on a vast dataset, which enhances its flexibility and accuracy when responding to prompts.

03 Google Bard

Best AI chatbot for summarizing and brainstorming

Following in OpenAI's footsteps, Google recently launched its own conversational AI – Bard. One of Bard's standout skills is its ability to handle text, from summarizing to creating drafts and brainstorming ideas. You can use it to write and edit emails, resumes, and cover letters, to name just a few of its applications.

Being developed by Google, Bard is also integrated with its own search engine. You can use the "Google it" button for instant facts on any topic. Bard also has an integration with Google products such as Docs and Gmail.

While Bard harnesses the power of Google's vast internet resources, some concerns have been raised about it providing false and misleading information, so keep that in mind.

04 Microsoft Bing AI

Best AI chatbot for searching the web.

OpenAI's GPT-4, Bing AI is the way to go when you need to search for something online. Microsoft created it to serve as the next evolutionary step in browsing and finding information on the internet.

Whether it’s simple facts or highly complex questions, you can ask Bing anything. Plus, it lets you chat back and forth to clarify or expand your search.

Because the chatbot is connected to Bing’s search engine, the latest information is always just a request away, allowing you to stay up-to-date without extra searching. With a single tap, you can explore the context around key facts and details.

Bing AI also features Image Creator, an application that generates AI images based on your text inputs.

05 Claude

Best AI chatbot for creative, long-form writing

Claude is a generative AI chatbot from Anthropic that uses constitutional AI (CAI). The software refers to itself as “self-contained,” meaning it responds to general queries without searching the internet. Claude uses the “HHH” system architecture, which stands for “Helpful, honest, and harmless.”

Users can modify Claude’s behavior by prompting it with background knowledge to receive the desired responses. Claude comes in two paid models—Claude Instant and Claude 2—that can help users with text analysis, summarization, and creative content generation.

06 Perplexity

Runner-up for searching the web

Coming in just behind Bing AI, Perplexity is the second-best AI chatbot option for searching the web. It’s been crafted to compile what it finds on the internet into easy-to-understand responses. The platform provides a summary for whatever you searched for, along with links to related sources that allow you to dig deeper.

Speed and ease of use were top priorities in building Perplexity. Just go to the website or app and enter your question or topic in the search bar. One click later, you'll have a result with additional context if you need it. Personalization features, meanwhile, allow you to save conversations for later or share interesting finds with others.

07 HuggingChat

Best AI chatbot for developers. 

In the world of the best AI chatbots, HuggingChat gives ChatGPT a run for its money. While both provide engaging conversational interactions, HuggingChat differentiates itself under the hood.

As an open-source project, HuggingChat allows developers access to its inner workings. This "open door" empowers the community to tweak, enhance, and customize the platform however they see fit.

For those looking for a more hands-on experience that allows them to build their own chatbot solution, HuggingChat serves as the perfect foundation. Its modifiable codebase means you can tailor the capabilities and even rebrand it as your own.

08 Poe AI

Best AI chatbot app aggregator.

Poe AI itself is not an artificial intelligence bot, but it works as an aggregator for several of the best AI chatbot apps. You can engage with multiple large language models (LLMs) such as ChatGPT, Claude, and Google's PaLM directly from its app.

But Poe doesn't stop there. The platform also features task-specific chatbots specializing in almost anything you can think of. Writing, coaching, brainstorming, image-creation – no matter your needs, there's probably a chatbot for it on Poe.

09 Socratic

Best AI chatbot for students

Powered by Google AI, Socratic is an educational AI chatbot designed specifically for students. With input from teachers, this unique chatbot delivers visual explanations for key concepts in subjects like Science, Math, Literature, Social Studies, and more.

10 inFeedo

Best AI chatbot for collecting employee feedback 

For businesses seeking staff feedback, inFeedo is an AI chatbot that helps companies gain valuable insights from their remote employees. As a virtual assistant, it regularly checks in with employees to understand how they're doing, both in their work and personal lives.

InFeedo engages in real dialogue with employees to assess satisfaction levels and identify anyone who may be losing motivation or thinking of leaving. It then generates detailed reports for HR, highlighting areas for improvement and potential retention risks.

When students need assistance but their teachers, tutors, or parents aren’t available, Socratic is there to lend a hand, ensuring that students can overcome stumbling blocks and continue making progress in their education.

Available on both the App Store and Google App Store, Socratic will locate the best available online resources, offering expert-created study guides, helpful videos, and step-by-step explanations about concepts across a wide range of academic subjects.

11 Jasper Chat

Best AI chatbot for content marketing 

Jasper software is an AI copilot designed for marketing teams to have a central system for all content creation. Its own AI chatbot, Jasper Chat, quickly generates useful, applicable, and unique content. Jasper helps you with marketing campaigns, blog writing, copywriting, SEO, and social media tasks.

For example, you can start a conversation with Jasper’s chatbot by asking a question or stating a command such as “Write a blog post about…,” “Summarize the following transcript,” or “Write a Facebook ad for the holidays.” Then, continue the dialogue to refine your request.

When you’re finished, you can transform the chat into a document and have a complete piece of work.

12 Paradox AI

Best AI chatbot for recruiters and managers

Paradox AI provides conversational recruiting software that automates routine tasks, allowing talent acquisition teams to work more strategically.

For candidates, the platform delivers a seamless application experience through natural language chat. Paradox handles initial screening, interview scheduling, and onboarding coordination at scale.

Recruiters benefit from the automated chatbot for administrative processes like resume screening, multi-format interview management, and calendar integration. These efficiencies save hours for the recruiters, and teams can reinvest this time in developing relationships with priority talent through more meaningful engagement.

13 Personal AI

Best personal AI chatbot

Personal AI is like having your own digital clone. Simply put, it’s one of the best artificial intelligence chatbots that learns from your own data, facts, and opinions so it can chat just like you.

Think of it like your personal assistant, one that knows you inside and out. Need a quick answer? Want a second opinion? Personal AI is there with all your own facts, opinions, and style – a chatbot that can both mimic your thoughts and ideas while also offering valuable support for your day-to-day decision-making.

14 Pi

Best AI chatbot for everyday conversations

Pi is an AI chatbot built to offer support through friendly conversation. Its main goal is to listen without judgment and help users feel heard by offering perspective and emotional support.

Today's chatbots usually focus on answering questions or increasing productivity. But Pi takes a different approach by focusing on companionship through natural dialogue.

You can find Pi on its own website or chat with it through WhatsApp, iMessage, Instagram, and Facebook.

 

What to look for in an AI chatbot

When choosing an AI chatbot, it's essential to assess your goals, intended use, system integrations, deployment channels, and ease of setup and use. Key questions to ask include:

1. Purpose and Features:

• What will I use it for?
• What model was the chatbot trained on?
• Does it need recent data or news?
• Can it generate various types of content?
• Can it back up statements with sources?

2. Business Goals:

• What are my goals?
• Does it integrate with my key systems?
• Does it meet my security needs?
• Does it support advanced features?

3. Integration and Deployment:

• Does the solution integrate with my key systems?
• Which channels do I need to deploy on?

4. Ease of Use and Training:

• Is the solution easy to set up, use, and train?
• Does it require extensive coding?
• Can it be managed without technical expertise?

Which ChatGPT alternative should you use?

The answer to this question really depends on what you want to use the chatbot for. There are many different AI chatbots available, and each one has its own strengths and weaknesses. The biggest thing to remember is that most of these AI chatbots use the same language model as ChatGPT, and the ones that don't sound pretty similar anyway...at least if you squint. Most of the differences are in how the apps are to interact with, what extra features they offer, and how they connect to the other tools you use. Almost all of these AI chatbots are free to test, so take a day and give them all a spin. At the very least, it'll be an experience.

The article is original by Udesk, and when reprinted, the source must be indicated：https://www.udeskglobal.com/blog/the-best-ai-chatbots-chatgpt-and-13-alternatives-for-different-use-cases.html