Voice Chatbot for Customer Service: Smarter IVR That Understands Intent
For decades, customers have dreaded interactive voice response (IVR) systems. “Press 1 for sales, press 2 for billing…” — a frustrating, time-consu...
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For decades, customers have dreaded interactive voice response (IVR) systems. “Press 1 for sales, press 2 for billing…” — a frustrating, time-consu...
163