Customer Service& Support BlogUdesk and AUX
Wofong Technology has an omni-channel customer service system Udesk, AI scene landing expert GaussMind, and integrated intelligent sales Complete product lines such as the post-service plat...
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Wofong Technology has an omni-channel customer service system Udesk, AI scene landing expert GaussMind, and integrated intelligent sales Complete product lines such as the post-service plat...
814
Artificial intelligence (AI) plays a transformative role in the financial technology (fintech) sector by utilizing sophisticated algorithms and machine learning techniques. These innovations autom...
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Udesk helps enterprises improve customer service quality and achieve business growth through omnichannel communication, AI automation, data analysis, and other functions. Its flexibility and s...
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KCS knowledge Base KCS knowledge Base is an intelligent knowledge repository that helps you leverage and utilize your team’s knowledge to provide customers with a better self-service...
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Marketing services play a crucial role throughout the product lifecycle and are key drivers of digital transformation. With the empowerment of digi...
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With the development and maturation of artificial intelligence and AI technologies, traditional customer service industries are also transitioning ...
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How enterprises ensure the stability and reliability of their services? Service Level Agreement (SLA) has become a crucial tool for many enterprise...
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For businesses aiming for sustainable development and long-term profitability, focusing solely on short-term sales performance is insufficient. A m...
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With its intuitive and efficient nature, video customer service has quickly become a new bridge connecting businesses with consumers, garnering sig...
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In today's business landscape, enterprises face a crucial decision when it comes to enhancing customer service experience: whether to rely on tradi...
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