Omnichannel Chat
Manage all customer communication channels via one unified platform.
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Live Chat
We are always ready to serve all customers with fast and friendly responses
Call Center
Simplify your agents' business call management with various supporting features.
AI Chatbot
Transform your customer service with AI and chatbot technology.
Voice Chatbot
Smart AI bot to help you answer all customer inquiries.
Video Chat
Deliver a more personalized customer service experience with video chat feature
Ticketing
Ticketing system to simplify customer service management.
Insight
Comprehensive reporting and analytics tool to monitor your service performance.
Voice of Customer
Comprehensive insights to elevate customer experience
Government
Accelerate digital transformation for comprehensive public service management
Travel & Hospitality
Provide round-the-clock multilingual services to deliver worry-free comfortable travel experiences for guests
Cross-border Business
Smart solutions remove cross-border service barriers and drive global business growth
Finance
Leverage AI to boost business growth and let financial advisors focus more on serving customers
Manufacturing
Deploy smart quality inspections to raise output, cut costs and optimize overall performance
Enterprise
Comprehensive smart solutions to optimize corporate operations and accelerate digital transformation
Retail & E-commerce
Strengthen marketing transformation and upgrade customer service experience for consumer brands
Energy
Deliver personalized services to boost customer satisfaction and build a solid brand image
Small Businesses
Affordable and efficient tools to elevate service quality and fuel corporate business growth
Healthcare
Provide secure, personalized services to proactively support patient health
Car
Build an intelligent customer operation system to advance sustainable development of the automotive industry
Startups
Agile, scalable AI solutions to support rapid growth and customer operation innovation
SPIC
Efficient optimization of customer support and post-sales operational automation
Capital Metro
Relying on the smart 96123 voicebot, customer service management efficiency has improved significantly
China Customs
Deploy 24/7 intelligent customer service
Taikang Life Insurance
Deploy an intelligent platform to simplify tasks and boost support efficiency
Ppdai
Improve issue resolution, global call quality, and efficient ticket handling
Finvolution
Boost financial complaint handling efficiency with AI chatbots and automated ticket management
Postar
Deploy an AI-powered customer service system to support fast logistics and e-commerce operations
Bank Everbright
Improve banking service efficiency
CEBBbank
Boost outbound calling efficiency
Watsons
Integrate AI chatbot to resolve 85% of customer inquiries
Chow Tai Fook
Upgrade customer service management, satisfaction and efficiency
Estee Lauder
Deploy an AI-based platform to boost customer service efficiency
SONY
Improve customer service quality with automated workflows and smart routing
Unilever
Enable omnichannel tickets and submission automation to guarantee privacy, and connect systems for seamless data analytics
RELX
Deploy an AI platform to improve customer service efficiency
Grup-Map
Integrate an omnichannel system to elevate customer service quality
4px
Support cross-border logistics with AI customer service, automated support, and streamlined global parcel solutions
Panda Delivery
Improve food delivery service efficiency
SF Express
Upgrade customer service quality with automated workflows and smart routing
Shell
Costs down, efficiency up, and better management powered by data analytics
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