Customer Service& Support BlogA New Definition of Global Customer Service Systems: The AI-Driven Global Customer Value Hub
When a smart hardware brand triggered a public opinion crisis because its Indonesian customer service failed to use local honorifics, or when a cro...
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When a smart hardware brand triggered a public opinion crisis because its Indonesian customer service failed to use local honorifics, or when a cro...
122
In the era of economic globalization, Chinese enterprises' overseas expansion has become an inevitable trend. In exploring overseas markets, precis...
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In 2025, as global business competition intensifies, overseas customer service systems have transformed from "cost centers" to "brand value engines...
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In the global enterprise service market, Zendesk holds a certain share thanks to its first-mover advantage, while Udesk has risen rapidly through l...
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Driven by the wave of globalization, enterprise overseas expansion has become a trend. However, the journey overseas is not without obstacles—langu...
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With the acceleration of global layout, enterprises' demand for international customer service systems has evolved from "cross-language communicati...
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Amid the wave of global business, customer service systems have evolved from "cost centers" to "value hubs". Their ability to connect customers, ac...
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IDC’s 2025 Cross-border Service Digitalization Report shows that enterprises with comprehensive multilingual support have an overseas customer rete...
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Against the backdrop of the global wave of digitalization, where the development of the international digital industry is accompanied by both oppor...
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From September 29 to 30, 2025, the 1st Sri Lanka National AI Expo & Conference (AI EXPO 2025) was grandly held at the King's Empire Hotel in Colomb...
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