Customer Service& Support BlogUdesk Customer Service Call Center: Intelligent Customer Service in the Internet Industry
In the wave of the digital economy, online customer service systems have evolved from being an
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In the wave of the digital economy, online customer service systems have evolved from being an
414
With the penetration rate of new energy vehicles exceeding 30% and the surge in smart connected vehicles, after-sales consulting scenarios have bec...
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In the wave of digital transformation, enterprise work order management systems have become core tools for optimizing service processes and enhanci...
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Amid today’s digital wave, the customer service sector is undergoing a profound transformation, with the emergence of AI Agents serving as the core...
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In 2025, WoFeng Technology has successively held summits in Shanghai and Shenzhen, focusing on the technological upgrade of AI Agents and taking th...
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Current status and challenges of customer service In today's rapidly advancing globalization and digitalization, customer service has transformed from a traditional support function to a key to...
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In the field of customer service, providing efficient and personalized support has always been a goal of enterprises, but the peak volume of business during the holiday season often puts great pre...
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In the age of digital economy, consumer behaviors and needs have become more complex and diverse, and companies need to accurately reach customers to improve communication efficiency, optimize...
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Introduction to the basic principles and functions of the customer service ticketing system? The customer service ticketing system, as a key tool for improving customer service quality, has ri...
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