Customer Service& Support BlogHow did Udesk assist Watsons APP in improving the customer’s online shopping experience?
The Udesk online customer service system has solved the challenges of high customer inquiry volume and repetitive inquiries for Watsons. The integr...
975
Search the whole station
The Udesk online customer service system has solved the challenges of high customer inquiry volume and repetitive inquiries for Watsons. The integr...
975
With the Udesk video customer service system, Dyson’s after-sales period has been reduced from 7 days to 7 minutes, and the customer service experi...
1150
Faced with a large employee base, how can they address issues such as the lack of continuous training, difficulty in finding materials, and interna...
1294
We are all aware that the gradual adoption of new technologies like mobile internet, big data, and artificial intelligence has reshaped customer ne...
904
In a significant move that underscores its growing international footprint, Udesk, a leader in customer service software solutions, has officially ...
939
In the fast-paced world of customer service, businesses are constantly seeking innovative solutions to enhance the customer experience and streamli...
1039
The intelligent customer service system is a service model that uses computers to integrate with manual customer service via the Internet. It is an...
743
As technology continues to advance at an extraordinary pace, voice chatbots are rapidly becoming the new standard for business communication and cu...
917
An AI text chatbot is an automated conversational system based on artificial intelligence technology, capable of understanding user input text and ...
993
The rise of AI technology has paved the way for the development of sophisticated chatbot systems capable of enhancing customer support and user exp...
910