Customer Service& Support BlogAI Agent: How Should Customer Service Systems Be Defined in the Digital Age?
When customers upload images of equipment failures to automatically receive solutions, when systems can real-time identify risks and generate compl...
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When customers upload images of equipment failures to automatically receive solutions, when systems can real-time identify risks and generate compl...
239
Amid the explosive growth of digital service demands, user expectations for customer service response speed and accuracy have reached new heights. ...
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Artificial Intelligence (AI) in customer service refers to the use of intelligent technologies to create fast, efficient, and personalized support ...
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Amid the wave of Industry 4.0 and Intelligent Manufacturing, the digital transformation of China's manufacturing industry is accelerating from a me...
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In the 2025 wave of enterprise digital transformation, smart customer service systems have evolved from "cost centers" to "growth engines." Accordi...
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In 2025, AI Agent applications are experiencing explosive growth, reshaping the global service industry at a rapid pace and emerging as an undeniab...
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At the foot of Mount Emei early in the morning, tourist Ms. Wang stared at her phone, worried. She wanted to climb the mountain with her parents bu...
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In 2025, the global cross-border e-commerce market size is expected to exceed 12 trillion US dollars, with Chinese sellers accounting for 35% of th...
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In today’s digital era, the healthcare industry is undergoing an unprecedented transformation. With the rapid development of technology, customer s...
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In an era where digital services permeate every aspect of life, online customer service systems have transcended the scope of simple communication ...
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