Customer Service& Support BlogA Complete Guide to Large AI Model-Powered Intelligent Customer Service Platforms
Amid the explosive growth of digital service demands, user expectations for customer service response speed and accuracy have reached new heights. ...
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Amid the explosive growth of digital service demands, user expectations for customer service response speed and accuracy have reached new heights. ...
167
Artificial Intelligence (AI) in customer service refers to the use of intelligent technologies to create fast, efficient, and personalized support ...
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Amid the wave of Industry 4.0 and Intelligent Manufacturing, the digital transformation of China's manufacturing industry is accelerating from a me...
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In the 2025 wave of enterprise digital transformation, smart customer service systems have evolved from "cost centers" to "growth engines." Accordi...
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In 2025, AI Agent applications are experiencing explosive growth, reshaping the global service industry at a rapid pace and emerging as an undeniab...
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At the foot of Mount Emei early in the morning, tourist Ms. Wang stared at her phone, worried. She wanted to climb the mountain with her parents bu...
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In 2025, the global cross-border e-commerce market size is expected to exceed 12 trillion US dollars, with Chinese sellers accounting for 35% of th...
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In today’s digital era, the healthcare industry is undergoing an unprecedented transformation. With the rapid development of technology, customer s...
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In an era where digital services permeate every aspect of life, online customer service systems have transcended the scope of simple communication ...
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Amid soaring traffic costs and increasingly cautious user decisions, customer service is no longer a passive auxiliary link for answering questions...
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