Customer Service& Support BlogCloud Contact Center Solutions — Scale from 10 to 10,000 Agents
In the contact center world, scale is a double-edged sword. Managing a team of 10 agents feels like running a small startup—agile, intimate, and ma...
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In the contact center world, scale is a double-edged sword. Managing a team of 10 agents feels like running a small startup—agile, intimate, and ma...
8