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In the digital age, how traditional manufacturing enterprises can keep pace with user demands in marketing and services has been a topic of continu...
1032
Udesk has provided Schneider Electric with an online customer service system, intelligent robots, knowledge base, and ticketing system, greatly red...
882
Udesk’s intelligent customer experience solution provides digital tools and platforms, understanding user needs, and helping companies to identify ...
976
The Udesk online customer service system has solved the challenges of high customer inquiry volume and repetitive inquiries for Watsons. The integr...
979
With the Udesk video customer service system, Dyson’s after-sales period has been reduced from 7 days to 7 minutes, and the customer service experi...
1162
Faced with a large employee base, how can they address issues such as the lack of continuous training, difficulty in finding materials, and interna...
1305
Customer Service& Support Blog