Customer Service& Support BlogMainstream LLM Collaboration: The Core Power Behind Efficient and Precise AI Agent Operations
AI agents built on multi-model collaboration architectures integrate over 15 cutting-edge open-source and proprietary models, including internation...
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AI agents built on multi-model collaboration architectures integrate over 15 cutting-edge open-source and proprietary models, including internation...
691
In the era of the customer experience economy, call centers are transforming from cost centers to value creation hubs, and their service quality di...
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As a leader in China’s interest-based social networking sector, TT Voice, a flagship product of Guangzhou QWan Network Technology Co., Ltd., has am...
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AI-first customer service models offer significant advantages: 24/7 availability, multilingual support, significant time savings, and personalized ...
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In 2025, enterprise adoption of AI agents has crossed the tipping point—over 60% of businesses have deployed agents to handle IT tickets, payment p...
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Discover how Generative AI, Agentic AI, and Agentic Retrieval-Augmented Generation (RAG) are revolutionizing customer experiences. Explore in-depth...
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As the core product of Udesk video customer service solution, this service system, built on Tencent TRTC technology, is redefining the way enterpri...
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A well-known home appliance enterprise (hereinafter referred to as Enterprise A) was once trapped in such
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Recently, Xtep, a leading domestic sportswear enterprise, and Udesk, a benchmark enterprise in the AI service sector, officially entered into a dee...
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