Customer Service& Support BlogOutbound Voice Bots: The New Driver for After-Sales Remarketing
With rapid advancements in artificial intelligence, particularly in natural language processing (NLP) and machine learning, outbound voice bots hav...
622
Search the whole station
The Udesk News Center is a platform that highlights Udesk product features, advantages, and applications. It offers timely news and updates on both the product and the company, keeping users informed about the latest functionalities and corporate activities.
With rapid advancements in artificial intelligence, particularly in natural language processing (NLP) and machine learning, outbound voice bots hav...
622
In today's fiercely competitive market environment, achieving long-term success and sustainable growth requires businesses to thoroughly understand...
604
Udesk is an advanced platform that provides comprehensive customer service solutions for enterprises. By integrating multiple communication channel...
712
With customers expecting quick resolutions and personalized interactions, the importance of a robust ticketing system cannot be overstated. This gu...
558
In today's competitive business environment, employee experience has emerged as a crucial factor for organizational success. This encompasses every...
637
The topic of AIGC is becoming increasingly popular. This article introduces what AIGC is and combines it with intelligent customer service systems.
819
A strong brand is not just a business card for a company, but also a bridge to establish deep relationships with customers. In this process, intell...
579
As markets expand, how to provide efficient, personalized, and globally consumer-oriented after-sales service has become an unavoidable challenge f...
1698
There is no absolutely perfect customer service system, it is possible to find a relatively perfect product based on individual circumstances. This...
878
The rise of artificial intelligence (AI) has sparked concerns about job security. Many people fear that AI will replace human workers, leaving them...
712