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The Udesk News Center is a platform that highlights Udesk product features, advantages, and applications. It offers timely news and updates on both the product and the company, keeping users informed about the latest functionalities and corporate activities.
With the acceleration of global layout, enterprises' demand for international customer service systems has evolved from "cross-language communicati...
351
In enterprise customer service scenarios, call centers are the "core hub" connecting customers. However, during selection, "comprehensive functions...
290
When customers inquire about after-sales service on WeChat, ask about products on Douyin, or submit work orders on official websites, can intellige...
392
When customer inquiries shift from "single questions" to "complex needs", and enterprise Ticket volumes surge at a monthly rate of 30%, the traditi...
223
The leap of artificial intelligence from "tool application" to "productivity transformation" is an inevitable development trend. Under this orienta...
249
When Fosun Tourism Group’s AI G.O (Guest Experience Officer) System increased customer satisfaction by 28%, and Great Wall Motors improved internal...
78
In the retail industry, enterprises face fierce market competition and ever-changing customer needs. To maintain competitiveness, retail businesses...
85
In the deep waters of digital transformation, enterprises face a common dilemma: years of accumulated data—including documents, cases, and process ...
82
In the era of stock competition, customer churn has become an "invisible killer" of enterprise growth. Data shows that the cost of acquiring new cu...
90
In the vast and bustling world of logistics, countless parcels dart between cities and rural areas every day, like a group of cheerful elves. Behin...
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Customer Service& Support Blog