Customer Service& Support Blog

Customer Communication

Omnichannel

Be available for your customers whatever channel of communication they choose.

Live Chat

Be available for your customers in an instant.

Call Center

Make it easy for your agents to provide exceptional voice service with an intuitive.

AI-Driven Chatbot

AI Chatbot

Revolutionize your customer service with AI and chatbots.

Voice Chatbot

AI-powered bot that provides intelligent answers to customer queries.

Service and Analytics

Ticketing

A powerful ticketing system to easily manage customer service requests

Analytics

A comprehensive reporting and analytics tool to measure and monitor service performance.

Government

Building a smart government and promoting the digital transformation of government affairs

Finance Service

AI drives business growth and creates customer focused financial advisors

Retail&eCommerce

Comprehensively enhance marketing transformation and service experience of consumer goods enterprises

Healthcare

Create secure, personalized patient experiences with advanced security measures, fostering proactive health

Digital Government

Finance

Consumer Goods

Transportation Logistics

Energy

Tourist Hotels

Manufacturing industry

Beijing Metro

Based on 96123 intelligent voice robot, the management efficiency and benefit are improved

Beijing Customs

ntelligent customer service 7 * 24 service, automatic response

CEBBank

Udesk improves customer service with automated processes and intelligent routing.

Watsons

Udesk enhances customer management, boosting satisfaction and efficiency.

Chow Tai Fook

Udesk enhances customer management, boosting satisfaction and efficiency.

Estee Lauder

AI-driven platform elevates customer service, garnering positive reviews and boosting performance.

J&T Express

Udesk improves customer service with automated processes and intelligent routing.

ExxonMobil

Udesk streamlines inquiries, enhancing efficiency and satisfaction through standardized SOPs

HILTON

Udesk provides multilingual support, with a robot handling common queries to reduce human workload.

3M

Udesk streamlines outbound calls with 30+ scripted sets for screening and notifications.

Dyson

Udesk resolves 50%-60% of requests within 10 minutes, saving over 80% in manpower costs.

Schneider

Al Robot integrates a full range of product materials to create an integrated intelligent service

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Best AI chatbot

Looking for the Best AI Chatbot System? Don’t Miss Out on Udesk!

In today's fiercely competitive digital era, providing exceptional customer service has become a key factor for businesses to maintain their compet...
15/01/2024 272
Best AI chatbot Best AI chatbot software Best AI chatbot system Guide
How to Choose the Best AI Chatbot System? The Answer Lies in Udesk!

As a Udesk marketer, when it comes to selecting the best AI chatbot system, I understand the critical importance of providing customers with a seam...
15/01/2024 530
Best AI chatbot Best AI chatbot software Best AI chatbot system Guide
Unleash the Power of the Best AI Chatbot to Drive Your Business Growth!

In today's fully digitalized business environment, the application of AI technology has become a key factor for success. In this rapidly evolving f...
15/01/2024 324
Best AI chatbot Best AI chatbot software Best AI chatbot system Product
Elevate Customer Service Excellence with the Best AI Chatbot in the Industry

As a marketing professional at Udesk, I am thrilled to introduce you to the power of our industry-leading AI Chatbot that will revolutionize your c...
15/01/2024 340
Best AI chatbot Best AI chatbot software Best AI chatbot system Product

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