Customer Service& Support BlogFirst Response Time: The Crucial Moments That Shape Customer Experience
First Response Time(FRT) in customer service, as one of the key metrics for evaluating the quality of customer service, is crucial and cannot be ov...
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First Response Time(FRT) in customer service, as one of the key metrics for evaluating the quality of customer service, is crucial and cannot be ov...
182
In today's dynamic and competitive business landscape, one key differentiator stands out above the rest: Customer Experience (CX). As businesses st...
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